Steamery voluntarily provides a 1-year manufacturer’s warranty (the “Warranty”) for each product sold via the Website, the concept store and popups. The Warranty is in addition to, and not instead of, rights provided by consumer law. Consumers have the right to choose whether to claim service under the Warranty or under their consumer law. For further information about consumer law, please contact the local consumer organization.
The Warranty Covers the Following
Steamery hereby warrants that the product, for a period of 1 year from the date of original purchase from Steamery via the Website, is without defects, provided however that the product is only used in accordance with published guidelines from Steamery for the product, including the product’s user manuals, technical specifications, etc. and subject to the limitations set forth in this document.
The Warranty only applies to the product the Customer purchased for their own use and not for resale.
The Warranty Does Not Apply to
(a) products that were bought through other channels than the Website;
(b) issues that occur more than 1year after the date of original purchase from Steamery via the Website;
(c) cosmetic damage, including but not limited to scratches, dents, and broken plastic;
(d) damage caused by any external cause, including but not limited to accident, abuse, misuse, liquid contact, fire;
(e) damage caused by operating or use of the Product other than in accordance with published guidelines from Steamery for the product, including the product’s user
manuals, technical specifications, etc.; or
(f) a product that has been modified.
If the Customer submits a valid claim under the Warranty, Steamery will, at its option:
(a) repair the product; or
(b) replace the product.
For information related to the Warranty service, please contact Steamery via e-mail at the following address: [email protected]
#yessteamery – share your clothing care photos with us
We want to inspire others to take better care of their clothes. Therefore, we invite you to share photos and videos of yourself using Steamery products to practice garment care. By using the hashtag #yessteamery, you agree that Steamery may display and share your content across our channels.
Terms & conditions
By using #yessteamery, you approve the following:
Steamery reserves the right to share your published content across our social media channels (Instagram, Facebook, YouTube, Pinterest, LinkedIn, and TikTok). Your content will only be shared if you have included #yessteamery in your post. Steamery will always credit your name when sharing your content.
You will still own your content. However, you agree that Steamery may use your content freely across our channels. You may at any time revoke your consent by removing the hashtag and notifying us at [email protected]
requesting that the images be removed. Steamery also reserves the right to remove the content without notifying you.
Additionally, you agree that Steamery has the right to use, present, distribute, and combine your content according to our wishes without having to tie it directly to you. By using the hashtag, you consent to Steamery using your content without any obligations or requirements in connection with use.
Before using the hashtag, make sure that you have the approval of other people who are featured in your content and that you are over 18 years of age. For more detailed guidelines, please contact us at [email protected]