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FAQ

Steamery products

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Steamers

Put the included heat protection bag on a flat surface underneath the fabric and steam while pressing the steamer against the fabric.

In our world, the definition of a good steamer does not come down to the bar pressure. What’s important is how steady the flow of steam is and that the quality of the steam is hot and dry. Our hand steamers produce 15 steady grams of steam per minute – this is set to make the water last as long as possible on just one tank. The latest version, Cirrus 3 Iron steamer produce around 19-24 grams steam/minute. On Stratus 2, the steam flow is set to 42g/min in mode 2 and 30g/min in mode 1.
Yes, you can steam your eucalyptus bedlinen. Eucalyptus ben linen consists of Tencel, which is a cellulose fiber. Tencel is naturally resistant to wrinkles, but steaming is the gentlest way to get rid of them when they appear. This fabric is a little sensitive for too much heat, so steam with a bit of distance, and you should be good to go and get those creases out.
Yes, you can steam your bedlinen. You can use your steamer on your bedlinen while they are lying on the bed/mattress; no worries! The same goes for pillows and covers. So, you can either steam your sheets separately or after you make the bed and everything is lying in place.
With our steamers, you can steam almost any fabric. All of our steamers are very gentle, and some of them come with a clothing brush you can attach to the mouthpiece when you wish to steam more delicate fabrics. Our Cirrus 2 does not come with a clothing brush like the rest of the steamers (Cirrus 1, Cumulus 3 and Stratus 2) – this is simply because we found the brush excessive. The mouthpiece of the Cirrus 2 is very gentle, and therefore the brush is not needed. Cirrus 3 Iron Steamer is also very gentle and can be used on all sorts of fabrics, even if the front plate is heated (unlike our previous handheld models). It would be easier to say what not to steam. We do not recommend steaming leather, suede, PU leather, or any fake leather. Anything that does not withstand water is always good to avoid steaming or steam from a distance. We do not recommend steaming leather, suede, PU leather, or any fake leather. You can use your steamer on all other materials, but please note that we recommend that you are careful with sheer and delicate fabrics. Imagine that you want the same result as if you were to put your garment hanging in the bathroom while taking a hot shower – that’s an excellent way to go for sheer fabrics that you feel uncertain about steaming. We suggest that whenever you feel unsure how the fabric will react to the steam, please start by steaming from a distance on a less notable spot of the garment and see how it reacts. You can also use the steamer on upholstery, sofas, cushions, tile, blankets, bed linen and pillows. You can have a go with your steamer in your entire home!
Cirrus 3 has features that make it a hybrid between a steamer and iron. This steamer has a mouthpiece consisting of an ironing plate that is heated. Cirrus 2 has a mouthpiece made of steel that does not heat up by itself; it simply gets hot from the steam but has no additional heat to it like Number 3. Cirrus 3 can stand up, and Cirrus 2 must be held or put down horizontally. Cirrus 3 has an automatic power-off function and will automatically turn itself off after 30 minutes of inactivity. It also has an on/off switch in addition to the steam button, meaning it can always stay plugged in for easier use. Cirrus 2 must be unplugged after use and has no on/off control. Cirrus 3 produces more steam per minute, though it runs on lower Watt. It is also slightly smaller than Cirrus 2. Apart from this, the steamers have apparent differences in their design and look.
How do I create creases with my handheld steamer?

Put the included heat protection bag on a flat surface underneath the fabric and steam while pressing the steamer against the fabric.

Why we don’t like to talk about bar and steam pressure?
In our world, the definition of a good steamer does not come down to the bar pressure. What’s important is how steady the flow of steam is and that the quality of the steam is hot and dry. Our hand steamers produce 15 steady grams of steam per minute – this is set to make the water last as long as possible on just one tank. The latest version, Cirrus 3 Iron steamer produce around 19-24 grams steam/minute. On Stratus 2, the steam flow is set to 42g/min in mode 2 and 30g/min in mode 1.
Can I steam Eucalyptus Bedlinen?
Yes, you can steam your eucalyptus bedlinen. Eucalyptus ben linen consists of Tencel, which is a cellulose fiber. Tencel is naturally resistant to wrinkles, but steaming is the gentlest way to get rid of them when they appear. This fabric is a little sensitive for too much heat, so steam with a bit of distance, and you should be good to go and get those creases out.
Can I steam Bedlinen?
Yes, you can steam your bedlinen. You can use your steamer on your bedlinen while they are lying on the bed/mattress; no worries! The same goes for pillows and covers. So, you can either steam your sheets separately or after you make the bed and everything is lying in place.
What Fabrics Can I Steam?
With our steamers, you can steam almost any fabric. All of our steamers are very gentle, and some of them come with a clothing brush you can attach to the mouthpiece when you wish to steam more delicate fabrics. Our Cirrus 2 does not come with a clothing brush like the rest of the steamers (Cirrus 1, Cumulus 3 and Stratus 2) – this is simply because we found the brush excessive. The mouthpiece of the Cirrus 2 is very gentle, and therefore the brush is not needed. Cirrus 3 Iron Steamer is also very gentle and can be used on all sorts of fabrics, even if the front plate is heated (unlike our previous handheld models). It would be easier to say what not to steam. We do not recommend steaming leather, suede, PU leather, or any fake leather. Anything that does not withstand water is always good to avoid steaming or steam from a distance. We do not recommend steaming leather, suede, PU leather, or any fake leather. You can use your steamer on all other materials, but please note that we recommend that you are careful with sheer and delicate fabrics. Imagine that you want the same result as if you were to put your garment hanging in the bathroom while taking a hot shower – that’s an excellent way to go for sheer fabrics that you feel uncertain about steaming. We suggest that whenever you feel unsure how the fabric will react to the steam, please start by steaming from a distance on a less notable spot of the garment and see how it reacts. You can also use the steamer on upholstery, sofas, cushions, tile, blankets, bed linen and pillows. You can have a go with your steamer in your entire home!
What is the difference between Cirrus 3 and Cirrus 2?
Cirrus 3 has features that make it a hybrid between a steamer and iron. This steamer has a mouthpiece consisting of an ironing plate that is heated. Cirrus 2 has a mouthpiece made of steel that does not heat up by itself; it simply gets hot from the steam but has no additional heat to it like Number 3. Cirrus 3 can stand up, and Cirrus 2 must be held or put down horizontally. Cirrus 3 has an automatic power-off function and will automatically turn itself off after 30 minutes of inactivity. It also has an on/off switch in addition to the steam button, meaning it can always stay plugged in for easier use. Cirrus 2 must be unplugged after use and has no on/off control. Cirrus 3 produces more steam per minute, though it runs on lower Watt. It is also slightly smaller than Cirrus 2. Apart from this, the steamers have apparent differences in their design and look.

Fabric Shavers

Both our Pilos come together with a USB charging cord. Please note there is no adapter included, but we recommend to use a standard adapter compatible for charging for example iPhones/smartphones. The Ampere recommended for each product is 1 A, which is typical for a phone charger/adapter. You may also charge any of the Pilos directly through a Laptop. Pilo 1 has a Micro USB included (may also be referred to as USB-B Micro, it is the same type of USB). Pilo 2 has a USB-C cord included.
Lost your charging cable? No worries, we do have spare USB cables suitable for both Pilo 1 and Pilo 2. It is not a product we offer on our site, but please contact us through our customer support, and we will be happy to help you! By the way, Micro USB (compatible for Pilo No.1) is standard for many devices, so please check before you contact us.
We do not carry spare razor blades for Pilo 1 or Pilo 2 at our website. We have sold this product for more than three years without any complaints regarding the blades. So basically, we have not seen a demand for it for neither products. However, if you suddenly find the razorblades too blunt, don't hesitate to get in touch with our customer support, and we will be happy to help you!
Pilo Fabric Shaver is a product used to remove lint, pilling and irregularities from clothing and other textiles. The Pilo makes worn out and damaged garments look like new again. You may also use it on furniture. It's excellent for blankets, pillows, cushions, armrests, and other worn-down textiles. You may also use it on furniture. A Pilo smoothly removes lint and pilling by shaving them off, using three precision razor blades placed underneath a protective mouthpiece. To use the fabric shaver, we recommend that you start gently and carefully swipe the device over the fabric and then add a little more pressure if needed. Please note that the Pilo should never be pushed or pressed against the fabric. Always maintain a sweeping motion. The fabric might get damaged or stuck between the razor blades if you push too hard. If you feel insecure about using it, we always recommend first trying the Pilo on a small, less notable spot before moving on to the whole piece. Please have in mind to keep the garment on a plain and steady surface while giving it a go with the shaver. Do not use Pilo on the clothes you are wearing. Pay extra attention and be careful while using Pilo on areas around buttons, zippers, loose threads and stitching parts. At Steamery, we believe the Pilo Fabric Shaver can be used on all kinds of fabrics and textiles; nothing is too sensitive. However, we want to emphasize the importance of the sweeping motion and being gentle while using Pilo, and remember not to push or press too hard. With the Pilo Fabric Shaver, your garments and furniture will get a complete make-over and look brand new again! Please note this article is accurate for both Pilo 1 and Pilo 2.
Both models, Pilo 1 and Pilo 2, are made in China.
Cirrus 3 has features that make it a hybrid between a steamer and iron. This steamer has a mouthpiece consisting of an ironing plate that is heated. Cirrus 2 has a mouthpiece made of steel that does not heat up by itself; it simply gets hot from the steam but has no additional heat to it like Number 3. Cirrus 3 can stand up, and Cirrus 2 must be held or put down horizontally. Cirrus 3 has an automatic power-off function and will automatically turn itself off after 30 minutes of inactivity. It also has an on/off switch in addition to the steam button, meaning it can always stay plugged in for easier use. Cirrus 2 must be unplugged after use and has no on/off control. Cirrus 3 produces more steam per minute, though it runs on lower Watt. It is also slightly smaller than Cirrus 2. Apart from this, the steamers have apparent differences in their design and look.
What type of USB for Pilo 1 and Pilo 2?
Both our Pilos come together with a USB charging cord. Please note there is no adapter included, but we recommend to use a standard adapter compatible for charging for example iPhones/smartphones. The Ampere recommended for each product is 1 A, which is typical for a phone charger/adapter. You may also charge any of the Pilos directly through a Laptop. Pilo 1 has a Micro USB included (may also be referred to as USB-B Micro, it is the same type of USB). Pilo 2 has a USB-C cord included.
Can I get a hold of a new USB charging cable for my Fabric shaver?
Lost your charging cable? No worries, we do have spare USB cables suitable for both Pilo 1 and Pilo 2. It is not a product we offer on our site, but please contact us through our customer support, and we will be happy to help you! By the way, Micro USB (compatible for Pilo No.1) is standard for many devices, so please check before you contact us.
Is it possible to get hold of spare razor blades for the fabric shavers?
We do not carry spare razor blades for Pilo 1 or Pilo 2 at our website. We have sold this product for more than three years without any complaints regarding the blades. So basically, we have not seen a demand for it for neither products. However, if you suddenly find the razorblades too blunt, don't hesitate to get in touch with our customer support, and we will be happy to help you!
What is a Pilo Fabric Shaver?
Pilo Fabric Shaver is a product used to remove lint, pilling and irregularities from clothing and other textiles. The Pilo makes worn out and damaged garments look like new again. You may also use it on furniture. It's excellent for blankets, pillows, cushions, armrests, and other worn-down textiles. You may also use it on furniture. A Pilo smoothly removes lint and pilling by shaving them off, using three precision razor blades placed underneath a protective mouthpiece. To use the fabric shaver, we recommend that you start gently and carefully swipe the device over the fabric and then add a little more pressure if needed. Please note that the Pilo should never be pushed or pressed against the fabric. Always maintain a sweeping motion. The fabric might get damaged or stuck between the razor blades if you push too hard. If you feel insecure about using it, we always recommend first trying the Pilo on a small, less notable spot before moving on to the whole piece. Please have in mind to keep the garment on a plain and steady surface while giving it a go with the shaver. Do not use Pilo on the clothes you are wearing. Pay extra attention and be careful while using Pilo on areas around buttons, zippers, loose threads and stitching parts. At Steamery, we believe the Pilo Fabric Shaver can be used on all kinds of fabrics and textiles; nothing is too sensitive. However, we want to emphasize the importance of the sweeping motion and being gentle while using Pilo, and remember not to push or press too hard. With the Pilo Fabric Shaver, your garments and furniture will get a complete make-over and look brand new again! Please note this article is accurate for both Pilo 1 and Pilo 2.
Where are the Pilo Fabric Shavers manufactured?
Both models, Pilo 1 and Pilo 2, are made in China.
What is the difference between Cirrus 3 and Cirrus 2?
Cirrus 3 has features that make it a hybrid between a steamer and iron. This steamer has a mouthpiece consisting of an ironing plate that is heated. Cirrus 2 has a mouthpiece made of steel that does not heat up by itself; it simply gets hot from the steam but has no additional heat to it like Number 3. Cirrus 3 can stand up, and Cirrus 2 must be held or put down horizontally. Cirrus 3 has an automatic power-off function and will automatically turn itself off after 30 minutes of inactivity. It also has an on/off switch in addition to the steam button, meaning it can always stay plugged in for easier use. Cirrus 2 must be unplugged after use and has no on/off control. Cirrus 3 produces more steam per minute, though it runs on lower Watt. It is also slightly smaller than Cirrus 2. Apart from this, the steamers have apparent differences in their design and look.
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